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FEES AND FAQ

You Ask - I Answer

WHAT ARE YOUR FEES?

A 50-minute therapy session is $255.

DO YOU OFFER TELEHEALTH SESSIONS?

Yes I do! Sessions can be conducted on Zoom and are Medicare-rebatable. Please discuss this option with me prior to our appointments.

WHAT ARE THE REBATE RATES FROM MEDICARE?

Each calendar year (1st of January to 31st of December), you are entitled to 10 sessions under the Medicare Better Access Scheme.

 

From 1st July 2024, the Medicare rebate is set at $141.85 per session for a Clinical Psychologist.

 

If you intend to claim from Medicare, please bring a referral letter from your GP, psychiatrist, or pediatrician to your initial session.

WHAT IS YOUR CANCELLATION POLICY?


Cancellations within 24-48 hours prior to your session time will incur a 50% session fee. 

Cancellations within 24 hours of your session time will incur the full session fee.

Medicare rebates cannot be claimed for cancelled sessions.

WHAT SHOULD I DO IF I AM IN A CRISIS?

As I am not a crisis service, I would recommend utilising other services which would be more equip to support you.


If you are at risk, please consider:

  • calling 000

  • calling the Mental Health Access Line - 1800 011 511

  • attending the emergency department of your local hospital.

Alternatively, free crisis support services include:

HOW COME DR CAROL NEWALL'S DETAILS POP UP WHEN I SEARCH FOR YOU?

Dr Carol Newall and I share the same premises! We are just there at different times.

Still have a question? Contact me below!

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